I called the accident adviceline after my friend crashed her car with me in it.  I didn’t want to claim but my friend told me too as I was injured badly after she crashed the car into a tree on the way home from a party.  My uncle advised me to call the  accident adviceline.  I called them as soon as I was discharged from hospital and they came to my home to discuss the claim and referred me to a specialist solicitor who was superb.  I was off work for 2 months with a broken leg and I was awarded £10k.  The solicitor charged the insurance company direct for his fees so I kept every penny.  I would advise them toanyone as you get a personal intimate service, not some claims adviser who has been trained off a script like a robot.      Pauline Cramner

I was involved in a collision last year when a van ran into the rear of me whilst I was stationary.  The van drove off, but I managed to get the vehicle registration number.  I called my insurance company, but they told me I wasn’t insured as my policy lapsed 2 weeks ago.  I didn’t know what to do until a bloke in the pub  advised me to call the accident adviceline.  I called them the next day and to my surprise they took my case on.  I was provided with a car within 4 hours, and my car was inspected by an engineer within 2 weeks.  The driver of the van was caught and fined, and I ended up with £2000 for a car that I bought for £1500 4 months earlier, along with the use of a brand new Saab estate hire car for 6 weeks until I received a cheque.

I would advise them to anyone, even if its just some free advice on when you are entitled too.

Jon Pratt (Coventry)

 

In june last year I was knocked off my motorbike by a car pulling out in front of me.  My bike was smashed to bits, and I had bad cuts and bruises all over my body.  I called the accident adviceline to see what they could do and they came to my aid immediately.  I could not ride a bike so they provided me with a car whilst the claim was been sorted.  They referred me to a solicitor who was a graet help.  My bike was damaged beyond repair, but I wanted to but it back and repair it.  The solicitor sorted it all out, he got a settlement offer of £2800 if the insurers dispose of the bike or £2500 if I  keep it.  Oh and I had a offer for my injuries within 3 months

Absolutely brilliant  John Balony